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  • In Whp from M-S from 11am to 11pm // In store from M-S from 10am to 3pm
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Conditions for Exchange or Return

You must present your receipt or purchase invoice.
Shoes cannot be older than 5 days of having been purchased.
The shoes may NOT show signs of use.
The product must be with its original packaging, complete and in perfect condition.
Deliver all its accessories in case it has them.
Not having been purchased as a balance.
The receipt of changes will be made in the same places as with the guarantees (see below "receipt of guarantees")

Legal Guarantee

According to article 2 of Decree 735 of 2013, to request the effectiveness of the legal guarantee, the consumer will be obliged to report the damage to the product, make it available to the dealer in the same place where It was delivered at the time of purchase or at the service points arranged for that purpose, at the consumer's choice, and to indicate the date of purchase. pra or the execution of the corresponding contract.

Receipt of guarantees

Puchetty SAS, offers the following point of receipt of guarantees:

Punto Restrepo : Dg 16a No. 24d - 60 Sur Tel 300 4828 - Whatsapp 320 440 3965

All products entered for warranty must meet the following requirements:

You must present your receipt or purchase invoice, otherwise mention the exact date of purchase.
The shoes must present damages considered as manufacturing defects.
The product must not exceed 90 days of having been purchased.
The product must be delivered clean and with all its accessories if it has them.
In case of compliance with them, the repair, exchange or refund of the money will be carried out in accordance with the provisions of Decree 735 of 2013, if the product does not meet the warranty requirements, Puchetty will return it to the person who made the request at the physical headquarters.